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Terms and Conditions

Effective Date: 19/04/2025

Welcome to EnciDrivingSchool.com (“we”, “our”, “us”). By booking lessons or using our website and services, you agree to be bound by the following Terms and Conditions. Please read them carefully.

1. Lessons & Bookings

  • Eligibility: You must be at least 17 years old and hold a valid UK provisional driving licence.

  • Lesson Duration: Lessons are typically 1–2 hours unless otherwise agreed.

  • Booking Confirmation: Lessons must be booked in advance and are subject to instructor availability.

  • Cancellations: A minimum of 48 hours’ notice is required to cancel or reschedule a lesson without incurring charges. Late cancellations may be charged at the full lesson rate.

2. Payments

  • Payments can be made via bank transfer, cash, or other methods as agreed.

  • Lesson fees must be paid in advance or at the time of the lesson.

  • Block bookings must be used within 6 months from the date of purchase, unless otherwise agreed.

3. Instructor Responsibilities

  • All instructors are DVSA-approved and fully qualified.

  • Instructors will arrive on time and conduct lessons in a professional, safe, and supportive manner.

  • The instructor reserves the right to withhold the use of the vehicle for the driving test if they believe the pupil is not test-ready or poses a safety risk.

4. Pupil Responsibilities

  • Pupils must present a valid UK provisional driving licence at their first lesson.

  • Pupils must inform the instructor of any health condition or medication that could affect their ability to drive.

  • Pupils must not be under the influence of alcohol or drugs during lessons. If the instructor suspects this, the lesson will be terminated, and the full fee will still be charged.

5. Driving Tests

  • We can assist with booking practical tests, but the responsibility for ensuring eligibility and valid documentation lies with the pupil.

  • We are not responsible for DVSA test cancellations or delays. Refunds for lesson time lost due to DVSA decisions are not guaranteed.

6. Liability

  • We accept no liability for any loss, damage, or injury arising from your use of our services, except where required by law.

  • We are not responsible for personal belongings left in the vehicle during lessons.

7. Website Use

  • The content on EnciDrivingSchool.com is for general information only and may be updated or changed at any time without notice.

  • All website content, branding, and materials are owned by us and must not be copied or used without permission.

8. Privacy

  • We are committed to protecting your privacy. For full details on how we collect and use your data, please see our Privacy Policy.

9. Changes to Terms

We reserve the right to modify these terms at any time. Continued use of our services after any changes constitutes your acceptance of the new terms.

10. Contact

If you have any questions or concerns regarding these Terms and Conditions, please contact us:

Email: info@encidrivingschool.com
Phone: 020 3372 4280
Website: www.encidrivingschool.com

 
Rachel Fagan
Can’t recommend ENCI driving school, especially Esha, she has been so supportive and helpful. My daughter is a confident driver because of her ☺️
Caitlin Fagan
Thank you to Esha for being the best driving teacher ever and helping me pass ☺️ I highly recommend this driving school
Response from the owner:Congratulations
Hui Zhang (Walter)
Absolutely recommend Esha!
Esha is a truly professional and patient instructor. She didn’t just let me drive straight away even though I mentioned I had driving experience in another country. Instead, she first drove us to a safe area to assess my skills, then clearly pointed out the areas I needed to improve. Her lesson plan was also very well structured — I booked three and a half sessions: the first focused on my weakest points, the second on refining my driving techniques, the third on practising test routes and highlighting potential issues, and the last (on the test day) reviewing the exact test area and road conditions. Thanks to her excellent guidance, I passed my driving test on the first attempt with almost no mistakes! Highly recommended! 🚗💯
Hyun Mo Yang
I passed first time with Esha. She was a very good instructor and extremely knowledgeable. She gave very important tips for the test that ended up being very useful. Overall, had a very good experience.
Response from the owner:Congratulations hyun
shuhel ahmed
I passed with esha first time she is brilliant with extream brillian knolladge she is very perofesional always on time she never waist my time i highly recomond esha and Enci driving school thx esha
Response from the owner:Congratulations well deserved
Lindsey Nelson
Esha and Haroon were fantastic, highly recommend for passing your test!
zohra
Passed first time in Morden with Esha, I highly recommend Esha with ENCI driving school with the best support
Response from the owner:Congratulations zohra well deserved
swapnil
Ms Ahmed was very kind to fill in for my instructor last moment in order for me to give test..she gave some really amazing tips which helped me not only to pass my test in 1st go but also made me a better and safe driver overall
Response from the owner:Congratulations dr swapnil
Rajni Babla
I passed fort time with Esha from enci driving school she is very professional always on time she is brilliant instructor with great knowledge I highly recommend Esha and enci driving school.. thx a lot
Response from the owner:Congratulations Rajni
Jithesh Kapala
Excellent Guidelines for proper and safe Driving Test. If we fix the Target they will provide best route to reach that destination

Jithesh
Response from the owner:Congratulations and Thank you so much for kind words we appreciate it