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Here’s a strong but factual negative review you can post:

>⭐ 1 star – Very disappointing experience
I had a very poor experience with this driving school. Communication was extremely difficult, and the English used during the conversation was very unclear and difficult to understand. When I tried to ask questions or get clarification, my concerns were not properly answered. The call was also abruptly ended/hung up on me, which I found very unprofessional and disrespectful.

Based on my experience, I would not recommend this driving school. Customer service and communication need significant improvement.
Response from the owner:ATTENTION We believe there may have been a misunderstanding regarding this review, and we would like to clarify the situation. Firstly, it is possible that you may have contacted several companies regarding lessons or other enquiries and, unfortunately, had a negative experience with another company. If so, we kindly ask that you consider whether this review may have been posted against us by mistake. If, however, the experience described was with our company, we have thoroughly reviewed our phone records for today. We have not identified any call that matches the description provided in your review. Of all the calls we received today, there was one call that was disconnected due to poor reception or connection issues. That call lasted just 18 seconds. Following the call, we sent a detailed message explaining the situation and confirming that we were ready and willing to assist. We also made several attempts to call the number back, but unfortunately received no answer, and we left a voice message as well. Given that the call lasted only 18 seconds, we find it difficult to reconcile the experience described in the review—including difficulties with communication, understanding our English, asking questions, and forming an overall impression of our service—with the length of that call. We genuinely value feedback from our customers and take concerns regarding our customer service seriously. We are always willing to listen, investigate, and improve wherever necessary. If this review does relate to your interaction with our company, we would sincerely appreciate the opportunity to speak with you directly so that we can better understand what happened and, if possible, find a suitable resolution. Kind regards, Management
Got into contact with Ali very late with a test booked and he was reassuring and very willing to change his schedule to accommodate enough lessons for me. Ali helped me to relearn key driving skills after a year without lessons, and got me back to a test-ready state in around 2 weeks for a first time pass at Tolworth. Support was much appreciated 🙏
Best driving instructor about
I passed my test today, I really grateful to Ali bhai. He is an amazing instructor, the way he teaches me is very inspiring. I respect him and wish him well.
Thanks to ENCI driving school. Special thanks to MR ALI. I got my lisence Alhamdulillah.
Huge thanks to ESHA FROM ENCI DRIVING SCHOOL for everything. I passed my test first time, and I honestly couldn’t have done it without her.
Esha’s lessons were always well organised and very helpful. She explains things in a simple way, gives the right tips at the right moment, and makes sure you understand why something is important — not just what to do. Because of her teaching, I feel much more confident driving independently now.
She’s supportive, professional, and really dedicated to her learners. Every lesson felt valuable and I learned something useful each time.
Thank you again, Esha — I truly appreciate you and I highly recommend you to anyone looking for an instructor.
Thanks Esha for your hard work teaching my wife. She passed from the first attempt today. I highly recommend this driving instructor. She is very disciplined and taught with the highest standards.
I just passed my test in Morden and I couldn’t have done it without the incredible support of my instructor, Esha. Her calm manners and methodical approach made all the difference in helping me gain confidence in driving. I would 100% recommend!
Huge thank you to ENCI Driving School, and especially my instructor Esha. She was incredibly patient, kind, and supportive, and truly looked after me like her own, throughout my lessons.

I really enjoyed our lessons 😊 we had so much fun, which made everything feel relaxed. I’m so grateful for all the support and guidance — thank you so much 🤍
Response from the owner:Congratulations
I recently passed my driving test and would like to sincerely thank my instructor, Sathish Kumar, for his excellent guidance and support. He was patient, methodical, and exceptionally good at explaining the finer nuances of driving that make a real difference in test conditions as well as in real-world driving. His approach built both skill and confidence. I was referred by Esha, and I am genuinely grateful for the recommendation. I would highly recommend Sathish to anyone looking for a knowledgeable and dependable driving instructor.
Response from the owner:Congratulations