Here’s a strong but factual negative review you can post:
>⭐ 1 star – Very disappointing experience
I had a very poor experience with this driving school. Communication was extremely difficult, and the English used during the conversation was very unclear and difficult to understand. When I tried to ask questions or get clarification, my concerns were not properly answered. The call was also abruptly ended/hung up on me, which I found very unprofessional and disrespectful.
Based on my experience, I would not recommend this driving school. Customer service and communication need significant improvement.
Response from the owner:ATTENTION
We believe there may have been a misunderstanding regarding this review, and we would like to clarify the situation.
Firstly, it is possible that you may have contacted several companies regarding lessons or other enquiries and, unfortunately, had a negative experience with another company. If so, we kindly ask that you consider whether this review may have been posted against us by mistake.
If, however, the experience described was with our company, we have thoroughly reviewed our phone records for today. We have not identified any call that matches the description provided in your review.
Of all the calls we received today, there was one call that was disconnected due to poor reception or connection issues. That call lasted just 18 seconds. Following the call, we sent a detailed message explaining the situation and confirming that we were ready and willing to assist. We also made several attempts to call the number back, but unfortunately received no answer, and we left a voice message as well.
Given that the call lasted only 18 seconds, we find it difficult to reconcile the experience described in the review—including difficulties with communication, understanding our English, asking questions, and forming an overall impression of our service—with the length of that call.
We genuinely value feedback from our customers and take concerns regarding our customer service seriously. We are always willing to listen, investigate, and improve wherever necessary.
If this review does relate to your interaction with our company, we would sincerely appreciate the opportunity to speak with you directly so that we can better understand what happened and, if possible, find a suitable resolution.
Kind regards,
Management