Privacy Policy

Effective Date: 27/09]2023
Last Updated: 19/04/2025

This Privacy Policy outlines how EnciDrivingSchool.com ("we", "us", "our") collects, uses, and protects any personal information that you provide when using our website or services. We are committed to ensuring that your privacy is protected and handled in accordance with UK data protection laws.

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1. Who We Are

EnciDrivingSchool Limited is a UK-based driving school providing driving tuition and related services.
For any privacy-related queries, please contact:
Email: info@encidrivingschool.com
Phone: 020 3372 4280

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2. What Data We Collect

We may collect the following information when you use our website or contact us:

• Name
• Email address
• Phone number
• Postal address (if provided for bookings or correspondence)
• Your enquiry details
• IP address and browser information (via cookies)
• Website usage data

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3. How We Collect Your Data

We collect personal data through:

• Contact forms on our website
• Direct email or phone communications
• Booking or enquiry submissions
• Cookies and analytics tools

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4. How We Use Your Data

We use your data for:

• Responding to your enquiries
• Managing bookings and lessons
• Sending relevant information or updates
• Improving our website and services
• Complying with legal obligations

We do not sell, rent, or share your personal information with third parties for marketing purposes.

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5. Cookies

Our website uses cookies to:

• Improve user experience
• Analyse site traffic and performance
• Remember your preferences

You can control or delete cookies at any time via your browser settings. For more information, see our Cookie Policy.

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6. Data Storage and Security

We are committed to keeping your personal data secure. We take appropriate technical and organisational measures to prevent loss, misuse, or unauthorised access.

Your data is stored securely in the UK or in trusted cloud-based systems that comply with UK and EU data protection laws.

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7. How Long We Keep Your Data

We retain personal data only for as long as necessary for the purposes stated in this policy, or as required by law (e.g., for tax or legal reporting).

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8. Your Rights

Under the UK GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data (subject to legal obligations)
• Object to or restrict certain data uses
• Withdraw consent at any time (if applicable)
• Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise any of these rights, please contact us at info@encidrivingschool.com.

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9. Changes to This Policy

We may update this Privacy Policy occasionally to reflect changes in our practices or legal obligations. Please review this page periodically for any updates.

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10. Contact Us

If you have questions or concerns about your personal data or this policy, please contact:
Email: info@encidrivingschool.com
Phone: 020 3372 4280